Quiet Rooms (Disability Support Unit) Policy

The Disability Support Unit (DSU) staff are responsible for supporting Quiet Room services for students with access swipe cards for the Quiet Rooms. Quiet Rooms are located on Levels 1 and 2 of the Library.

1. Swipe cards are only available from the DSU. Library staff cannot grant access to the rooms if the student has not yet obtained a swipe card from the DSU. If the DSU is closed, the student must contact them next working day.

2. Services and technology within the Quiet Rooms are maintained and provided by the DSU. Library IT for example cannot upgrade or fix the computers in these rooms. The Service Coordinators can report the problem to the DSU next working day.

3. Refer all matters concerning the Quiet Rooms during business hours to the DSU: Level 2 Lincoln Building C8A.
Phone: x6493
Email: disability@mq.edu.au

4. Outside business hours: Refer all matters to the Service Coordinator on duty.

Service Coordinators can assist the student to move rooms, open the doors where the student has a valid swipe card that is not currently working, or take note of technology issues to report next business day to the DSU.

24 hour support is available from the Care MQ phone service on 1800 227 367 for distressed students.

5. DSU uses the Quiet Rooms as exam spaces for students with disabilities during the exam period. Refer any issues with arriving Exam Supervisors, or non-attendance of the DSU staff support officer (usually arrives by 9am) to the Service Coordinator on shift.

NB: No other exam spaces exist in the Library.